Ngwanu Phones | Lagos-based • Delivery across Lagos
WhatsApp: 07070089000
Plain & Honest

Privacy Policy

Last updated: November 2026

1. What Information We Collect

When you contact us, place an order, or request a phone swap, we only collect the details necessary to fulfill your request:

  • Your name: so we know who to address when delivering your phone.
  • Your WhatsApp/Phone number: so our team and dispatch riders can contact you directly.
  • Your delivery location in Lagos: so the rider can bring the phone to your home or office.
  • Device details: brand, model, storage, and condition if you request a swap or sale.

2. How We Use Your Information

We use your information exclusively to:

  • Process and deliver your order in Lagos.
  • Provide customer support and live video inspections via WhatsApp.
  • Issue your 6-month UK Used or manufacturer Brand New warranty documentation.

We do NOT sell, rent, trade, or share your phone number or information with third-party advertisers or spammers.

3. Cookies and Tracking

Our website uses standard browser localStorage strictly to remember your shopping cart items, wishlist, and preferred Lagos delivery area so your cart doesn't disappear when you reload the page. We do not use intrusive cross-site tracking cookies or profiling tools.

4. Payment Information

We do NOT store or process debit card numbers or bank credentials on our website. All payments are made directly via Pay on Delivery in Lagos (inspect with our rider first) or direct bank transfer into our official GTBank corporate account.

5. Contact Us

If you have any questions about how we handle customer data, please reach out directly:

WhatsApp: 07070089000
Email: ngwanutech@gmail.com
Location: Lagos-based • Delivery across Lagos